Sunday, September 13, 2009

Liars irritate the snot out of me

So tonight started fairly smoothly. Not a whole lot of people to check in, not a lot of laundry to do, etc. I was kinda excited since I wasn't feeling too hot.

Well all of that changed. First, this gentleman kept calling asking about room types, room rates, payment methods, etc. He kept calling back and calling back and calling back. All in all I spent almost an hour on the phone with him! I was so glad when 5 minutes went by and he hadn't called back!

Well then he came in. He wanted our most expensive room for one adult, and he was paying cash. All seemed to be in order when I checked him in and sent him on his way.

Well about 20 minutes went by and he called (again). And said that the tub had hairs in it and it was dirty. So I went up to investigate. Now anytime I do that I go and look at a room that is identical to the room I'm going to investigate so that I know exactly what I'm looking at that is wrong. First thing I discover is that there are two people in the room (even though I had asked him how many adults were going to be staying and he had said one). Then when I looked at the tub, there was standing water in the tub (meaning that they had turned the tub on already) and the lady was putting on clothes and there was a towel missing (she probably used it)! Where do you think the hair came from!?! YOU LIAR!

So I told them "let me go see what I can do about it". I hadn't even made it back to the desk and he was calling AGAIN, asking if they could smoke in the room. I told him "No sir, that's why there is a no smoking sign right underneath the room number". He was like "oh okay" and hung up.

Then he called back AGAIN! "Can you just switch us to a smoking room?" "Yes sir, I can do that" I made sure to charge him for the two adults that would be in the room. I made sure everything was ok, gave him a refund on the difference between the two rooms, and again checked to make sure everything was ok. And he said great.

I called up to his room once they had ample time to get there, and again checked to make sure that everything was ok. It was. Good. Maybe I can be done with him for the rest of the evening.

I wish I was that lucky.

He called AGAIN. Asking why can't we rent a movie. "well sir, you have to pay for the movies, and since you paid cash in the exact amount, then the movies will not activate since there is no money left to go towards those" oh ok. He hung up.

Now I should mention that I have been trying to go to the bathroom for the past 1/2 hour but everytime I almost get there the phone rings (him).

I start to head to the bathroom again, and guess what happens!? THE PHONE RINGS! Guess who it is? You'll never guess! IT WAS HIM!

"Well how much money do I need to give you so we can watch movies" "Well sir that depends on what type of movie you want to watch" "Pornos" I just said $45 deposit. and he said "Oh ok, well we will call you back in a minute" and before I thought I said "Please give me 5 minutes before you call back." Haha. So now it's 10 minutes later, my bladder has emptied, he hasn't called, and my dinner is heating up. Hopefully he will stay quiet until someone else comes to relieve my shift.

I want this night over quicker!

1 comment:

  1. "Sir, are those pants you're wearing?"

    "Yes..."

    "Well, let me introduce them to this flame-thrower so I can say something to you properly..."

    ReplyDelete